Background
I started my career in consulting at Accenture, and after two years I moved to Africa to work in international development. I began at TechnoServe on a national tractor-hire program for farmers, then joined One Acre Fund to lead its expansion into Zambia. In two years we grew from about 400 farmers to more than 10,000.
After three years in Africa, I went to Columbia Business School for a full-time MBA on the Meyer Feldberg Distinguished Fellowship, a full-tuition award, and graduated in 2020. The MBA was how I moved from development work into operations at US companies. To make that switch, I had to rewrite my own resume until hiring managers in a new field took it seriously.
Since then, hiring has been a regular part of my job. At HelloFresh I led a team of three launch managers and built a last-mile delivery network that grew past 30 hubs. After that I spent two years at Amazon improving customer service operations across more than 40 countries. At Blacklane, a premium chauffeur marketplace that Uber acquired in 2026, I was Regional Lead for the US West and Canada and managed a team of six. Today I work in operations at a global health organization, where I sit on hiring panels, including for director-level roles.
Along the way I’ve coached graduating students through Wall Street Tequila. Most were international students applying for US consulting, tech, and operations roles. I’ve also coached Amazon employees through promotions and internal transfers. Mandarin and English are both native languages for me, so I can help when your experience was built in one country and needs to make sense to a recruiter in another.
I’ve spent years as the person your resume has to convince. Now you can hear what that person thinks before you apply.